Refund Policy

RETURNS

Our return policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging.

Certain types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. Digital products are also non-returnable. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items include:

  • Gift cards

  • Downloadable software products

  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

Partial Refunds (if applicable):

  • Any book with obvious signs of use

  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened

  • Any item not in its original condition, is damaged, or missing parts for reasons not due to our error

  • Any item returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you whether your refund has been approved or rejected.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at comibible@gmail.com.

Sale Items (if applicable)

Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at comibible@gmail.com and send your item to:

1234 Bible Way, Suite 100, Dallas, TX 75201, USA

Digital Products – Waiver of Right of Withdrawal

In accordance with current consumer and e-commerce laws, we inform you that, as this is a digital product (eBook, guide, course, or other downloadable content), once the purchase is completed and access to the content is granted, the user waives their right of withdrawal. This means no returns or refunds will be accepted once the product has been delivered or downloaded, except in the case of a technical failure attributable to the seller.

By making the purchase, the customer expressly agrees to this condition and consents to the immediate execution of the contract, understanding that this implies the loss of the right of withdrawal in accordance with the relevant article of e-commerce regulations.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or if the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, you should mail it to:
1234 Bible Way, Suite 100, Dallas, TX 75201, USA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Delivery Times and Special Dates

We do not accept returns or refund requests for delivery delays related to specific dates such as Christmas, birthdays, or other special occasions. We recommend placing your order well in advance to ensure it arrives on time, as delivery times may vary depending on third-party logistics.